This Privacy Policy governs how Pelite88 collect, use, store, and protect your personal information as a user of our platform. We are committed to ensuring that all data you share with us is handled responsibly, transparently, and in accordance with recognised data protection standards.
By accessing or using the services of Pelite88 — whether through our website or mobile app — you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
This Privacy Policy should be read together with Terms and Conditions Pelite88. Both documents together form the complete agreement between you and our platform.
01 Introduction & Policy Scope
Pelite88 is an online gaming platform operator serving players in Malaysia. As the platform operator, we act as the data controller for all personal information collected through our services.
This Privacy Policy applies to:
- All registered users and visitors of the pelite88 website.
- Pelite88 mobile app users on iOS and Android platforms.
- Any individual who interacts with our customer support channels.
- Recipients of marketing communications from Pelite88.
We manage your privacy in accordance with lawful, fair, and transparent data processing principles — ensuring your data is used only for stated purposes and not retained longer than necessary.
02 Personal Information We Collect
The type of information we collect depends on how you interact with the platform Pelite88. The following are the main categories of data collected:
| Data Category | Examples of Information | Collection Methods |
|---|---|---|
| Identity | Full name, date of birth, IC/passport number | Registration form, KYC |
| Contact | Email address, phone number, mailing address | Registration, account settings |
| Financial | Bank account details, transaction records, deposit/withdrawal history | Payment processing, KYC |
| Technical | IP address, device type, operating system, login data | Automatic via system |
| Games | Game history, account balance, betting activity | Activity on the platform |
| Options | Language settings, game preferences, limit settings | User interactions |
Pelite88 will never ask for your account password via email, chat, or phone. If anyone claims to be from pelite88 and asks for your password, it is a scam — please report it to us immediately.
03 How We Use Your Information
Pelite88 only uses your personal information for lawful and stated purposes. The following are the primary purposes for data use:
Account Management: Create and manage your account, verify your identity, process secure logins, and enable access to all platform features.
Transaction Processing: Process deposits, withdrawals, and any other financial transactions you make on the Pelite88 platform securely and promptly.
Security & Fraud Prevention: Monitor suspicious activity, detect unauthorised access attempts, and protect your account from unauthorised use.
Regulatory Compliance: Meet legal compliance obligations including KYC (Know Your Customer) and anti-money laundering requirements.
Personalised Marketing: Send you promotional information, special offers, and relevant platform updates — only where you have given consent to receive such communications.
Platform Improvements: Analyse usage patterns to improve the performance, usability, and overall experience of the Pelite88 platform for all users.
04 Sharing Information with Third Parties
Pelite88 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, we may share your data in the following limited circumstances:
- Service Providers: Third parties we appoint to provide support services such as payment processing, analytics, and technical infrastructure — subject to strict confidentiality agreements.
- Game Providers: To enable you to access games provided by our partners, the minimum required data will be shared securely.
- Legal Requirements: When required by law, court order, or direction from a competent authority.
- Rights Protection: If required to protect the rights, property, or safety of Pelite88, our users, or the public.
In all cases of data sharing, we ensure that the receiving party is subject to data protection obligations comparable to our own standards.
05 Data Security & Technical Protection
Your data security is the absolute priority for Pelite88. We implement multiple layers of technical and operational protection to ensure your information remains secure at all times:
While we employ the best available security measures, no system can be guaranteed 100% risk-free. We encourage you to play your part in keeping your account secure by using a strong password and not sharing it with anyone.
06 Cookies & Tracking Technologies
Platform Pelite88 uses cookies and similar tracking technologies to enhance the user experience, analyse website performance, and deliver relevant content.
Types of cookies we use:
- Essential Cookies: Required for core platform functions such as secure login and navigation. These cookies cannot be disabled.
- Performance Cookies: Collect information about how users interact with the platform to help us improve the experience.
- Functional Cookies: Remember your settings and preferences such as language, theme, and display options.
- Analytics Cookies: Help us understand aggregate usage patterns for continuous improvement purposes.
You can manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform.
07 Your Rights as a User
As a user Pelite88, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:
Right of Access
Request a copy of all personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data, subject to legal obligations.
Right to Restriction
Request that we restrict the processing of your data in certain situations.
Right to Portability
Receive your data in a structured, reusable format.
Right to Object
Object to the processing of your data for direct marketing purposes.
To exercise any of the above rights, contact our privacy team via email at [email protected]. We will process your request within 30 business days.
08 Data Retention Period
Pelite88 only retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law.
- Active Account Data: Retained for as long as your account is active and for a reasonable period after account closure to allow resolution of any claims or disputes.
- Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial regulatory compliance requirements.
- KYC Documents: Retained for the duration of the active account plus 5 years after account closure.
- Technical Logs: Typically retained for no more than 90 days unless required for security investigations.
- Marketing Communications: Until you withdraw your consent to receive such communications.
09 Child Protection
Platform Pelite88 is intended for users aged 18 years and above only. We do not knowingly collect or process personal information from individuals under the age of 18.
If we determine that personal information of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered an account on our platform are advised to contact our support team immediately.
We enforce the 18+ age requirement through a strict KYC verification process. Any attempt to circumvent this process will result in immediate account closure.
10 Changes to the Privacy Policy
Pelite88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, regulatory requirements, or technological developments.
When significant changes occur, we will:
- Updating the "Last Updated" date at the top of this page.
- Send a notification to your registered email address if changes materially affect how we handle your data.
- Displaying a clear notice within the platform for a reasonable period after changes take effect.
Your continued use of the Pelite88 platform after changes take effect constitutes your acceptance of the updated Privacy Policy.
11 Contact Us About Privacy
If you have any questions, concerns, or complaints regarding how Pelite88 manage your personal data, please contact us through the following channels:
Privacy Email: [email protected] — for specific inquiries relating to personal data and the exercise of user rights.
General Support Email: [email protected] — for general inquiries and technical support.
24/7 Live Chat: Available via the chat icon at the bottom right corner of the platform for immediate responses.
Help Centre: Visit the page FAQ for answers to frequently asked questions about privacy and account security.
We are committed to responding to all privacy-related enquiries within 14 business days from the date of receipt.
Why Your Privacy Is Safe with Pelite88
More than just words — these are the concrete steps we take to protect your data.
End-to-End Encryption
All communications between your device and pelite88 servers are protected by 256-bit SSL encryption — the same security standard used by leading banks.
Restricted Data Access
Only authorised staff who require access to data in order to carry out their duties may view your personal information — with a complete audit log maintained.
Rapid Incident Response
Established security incident response procedures ensure any threats are addressed promptly and affected users are notified in a timely manner.
Regular Security Audits
Our infrastructure and security practices are regularly reviewed by independent third parties to identify and address any vulnerabilities.
Minimum Data Collection
We only collect data that is genuinely necessary to provide our services. No excess data is collected on the basis that it may be useful in the future.
Staff Privacy Training
All pelite88 staff undergo regular data protection training to ensure proper data management practices are followed at every level of the organisation.
Play with Peace of Mind at Pelite88
Your data is protected, your privacy is respected. Join the Pelite88 player community and enjoy a safe and enjoyable online gaming experience.